SuperCam Plus

SuperCam Plus is a professional mobile CCTV surveillance client app developed by Shenzhen TVT Digital Technology Co., Ltd. for iOS and Android. It works with compatible DVRs (Digital Video Recorders), IP cameras, and NVRs (Network Video Recorders) manufactured by TVT or TVT-compatible OEM brands. The app allows you to view live video feeds, review recorded footage, control PTZ cameras, receive motion detection alerts, and communicate through two-way audio.

Open the SuperCam Plus app and tap the '+' button to add a new device. Enter your device's IP address or domain name, port number, username, and password. For remote access outside your local network, you may need to configure port forwarding on your router or use the device's P2P/cloud ID for simplified connection. Make sure your DVR/NVR firmware is up to date for the best compatibility.

SuperCam Plus is free to download and use for basic features including live video streaming, remote playback, PTZ control, motion detection alerts, and two-way audio. An optional cloud storage subscription is available at $0.99/month providing a 7-day video recording cycle for continuous cloud backup.

Device offline issues can be caused by: 1) Unstable internet connection at the camera/DVR location, 2) Router firewall blocking device communication, 3) Incorrect port forwarding settings, 4) Device firmware needs updating, 5) Power supply interruption. Try restarting both the device and app, verify your network settings, and ensure the device has a stable internet connection. If using P2P connection, check that cloud services are enabled on your device.

Yes, SuperCam Plus supports multi-channel split-screen viewing. You can view up to 9 or 16 camera feeds simultaneously in a grid layout, depending on your device and DVR/NVR capabilities. This makes it easy to monitor multiple locations from a single screen.

Yes, on compatible AI-enabled cameras and NVRs, SuperCam Plus supports advanced AI features including line-cross detection (alerts when someone crosses a defined boundary), area intrusion detection, face match recognition, human/vehicle target identification, and body temperature monitoring. These features require compatible TVT AI hardware.

SuperCam Plus is primarily designed for mobile devices (iOS and Android). For desktop viewing, TVT provides separate CMS (Central Management Software) for Windows. The iOS version of SuperCam Plus also runs on Mac computers with Apple M1 chip or later through macOS 12.0+ compatibility. There is no dedicated Windows PC version of SuperCam Plus itself.

SuperCam Plus supports TVT-compatible video doorbells with features including one-button alarm, two-way intercom, cloud-based doorbell notifications, and manual door opening for access control. Add the doorbell device in the app using its P2P ID or network address, then configure alarm settings and intercom preferences in the device settings.

SuperCam Plus supports 33 languages including English, Arabic, Bulgarian, Chinese (Simplified and Traditional), Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Lithuanian, Macedonian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Turkish, Ukrainian, and Vietnamese.

SuperCam Plus supports device sharing so multiple users can view the same cameras. The device owner can share access through the app's device management settings. Shared users will need to install SuperCam Plus on their own device and accept the sharing invitation. Access permissions can be managed and revoked at any time by the device owner.