Hugolog Connect

Hugolog Connect is the official app for the Hugolog smart home ecosystem, developed by LaView Eagle-Eye Technology Inc. It supports Hugolog IP cameras (E5 3K, G3 2K light bulb camera, R6, S7 dash cam), smart locks (HU01, HU02, HU03, HU04, JU01, JU02, JU04, JU05), and other connected Hugolog devices. The app provides a unified interface for managing all your Hugolog security cameras and smart locks from one place.

Download Hugolog Connect from the App Store or Google Play, create an account, and follow the in-app setup wizard. The app supports QR code pairing and Wi-Fi network discovery to quickly connect your Hugolog IP camera. Make sure your camera is powered on and your phone is connected to the same Wi-Fi network during setup.

Yes, Hugolog Connect is completely free to download and use. All core features including live video streaming, two-way audio, motion detection alerts, PTZ control, device sharing, and smart lock management are available at no cost. Cloud storage is available as an optional service for users who want off-site video backup.

Yes, Hugolog Connect supports one-tap device sharing. You can share camera and smart lock access with family members through three methods: device sharing via app settings, home management group invitations, or sharing login credentials. Each family member can monitor and control shared devices from their own smartphone independently.

Hugolog offers a web-based live view at ipc-us.ismartlife.me. Open the URL in any browser on your computer, then use the Hugolog Connect mobile app to scan the QR code displayed on the web page. After confirming login, you can watch your camera feeds directly in the browser without installing any desktop software.

Camera offline issues are usually caused by unstable Wi-Fi signal. Try these steps: 1) Restart your router and wait 2 minutes, 2) Restart the camera by unplugging and re-plugging power, 3) Move the camera closer to the router, 4) If the problem persists, reset the camera and re-add it in the app. Note that cameras cannot be remotely restarted when they are offline.

Yes, Hugolog Connect supports cloud storage with encryption for securely saving recorded video. Cloud footage can be accessed from anywhere through the app. For users who prefer local storage, the cameras also support microSD cards up to 256 GB for continuous recording without any subscription fees.

Yes, Hugolog smart locks (HU03, HU04, and some JU-series models) support Bluetooth app control. For remote access when away from home, you may need the optional Bluetooth hub. Without the hub, you can use point-to-point Bluetooth to unlock when within Bluetooth range. The app also supports PIN code management for up to 20 users and temporary guest PINs.

Check these settings: 1) In the camera settings page, ensure detection alarm is enabled, 2) In the app settings, verify device alerts are turned on, 3) In your phone's system settings, confirm that Hugolog Connect has notification permissions enabled. Also check that the app is not being restricted by battery optimization settings on Android devices.

Hugolog cameras support U3-rated microSD cards with capacities ranging from 32 GB to 256 GB. Using a high-quality, name-brand U3 card is recommended for reliable continuous recording. Make sure to format the SD card through the app after inserting it into the camera.