HIDVCAM

HIDVCAM is a free consumer camera companion app developed by HOUWEI TECHNOLOGY (Hopeway) for iOS and Android. It connects your smartphone to compatible mini Wi-Fi cameras such as the A22 Pro and A10 models, as well as other third-party cameras using the same protocol. The app allows you to watch live video, review recorded footage, receive alarm notifications, manage device access, and communicate through two-way audio.

First, power on your camera and connect your phone to the camera's Wi-Fi hotspot. Open the HIDVCAM app and follow the on-screen instructions to add the device. Then switch the camera's connection to your home Wi-Fi network for remote access. Make sure to change the default password after setup for security. If you have trouble connecting, ensure your phone's location services are enabled as they may be required for Wi-Fi device discovery.

HIDVCAM is free to download and the basic features including live video streaming, historical video playback, alarm notifications, and two-way audio are available at no cost. Optional cloud storage subscriptions are available for extended recording capabilities, with monthly packages ranging from $3.99 to $43.90 and storage plans from $14.90 to $38.99.

Camera offline issues are commonly reported and can be caused by weak Wi-Fi signal, router settings blocking device communication, or power supply interruptions. Try these steps: 1) Move the camera closer to your router, 2) Restart both the camera and the app, 3) Check that your router allows local device discovery, 4) Ensure the camera firmware is up to date, 5) Reset the camera and repeat the setup process if necessary. A strong, stable Wi-Fi connection is essential for reliable operation.

Yes, once your camera is connected to your home Wi-Fi network through the initial setup process, you can view live video feeds remotely from anywhere with an internet connection on your phone. The HIDVCAM PC client, however, only supports local network viewing.

HIDVCAM supports 14 languages: English, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Traditional Chinese, Spanish, Thai, and Vietnamese, making it accessible to users worldwide.

HIDVCAM offers an official PC client for Windows that you can download from hidvcam.com. The PC client supports local network viewing only, meaning your computer must be on the same Wi-Fi network as the camera. There is currently no Mac client available.

The full-duplex intercom feature allows you to speak through your phone and hear audio from the camera simultaneously. Open the live view for your camera in the app and tap the microphone or intercom button. This feature requires a camera with built-in speaker and microphone capabilities.

Yes, compatible cameras can record footage to a micro SD card for local storage. You can then access and play back these recordings through the HIDVCAM app's historical video feature. This provides a free alternative to cloud storage subscriptions for saving recorded footage.

HIDVCAM includes device authorization management that allows you to share camera access with other users. You can add authorized users through the app's device settings, granting them permission to view the camera feed. You can also revoke access at any time when sharing is no longer needed.