Yes, the Vivint app is free to download from the App Store and Google Play. However, a Vivint Smart Home System and active service subscription are required to use the app. The app serves as the control interface for your Vivint hardware and professional monitoring service. Contact Vivint at 877.788.2697 for system and pricing information.
What devices can I control with the Vivint app?
The Vivint app controls a wide range of smart home devices including: indoor and outdoor security cameras, doorbell cameras (Doorbell Camera Pro with 180° HD), smart door locks, garage door controllers, smart thermostats, smart lighting, glass break sensors, motion detectors, and window/door sensors. All devices connect through the Vivint Smart Hub panel.
How does the 30-day DVR recording work?
Vivint cameras store up to 30 days of continuous recording via the Smart Drive DVR system. You can review footage anytime through the app's timeline. Smart Clips automatically highlight important events detected by the cameras, making it easy to find specific moments without scrubbing through hours of footage. Recordings are stored locally on the Smart Drive and accessible remotely through the app.
What is Smart Deter and how does it work?
Smart Deter is Vivint's proactive intruder deterrence technology. When a camera detects suspicious activity (like someone lurking near your property), it can automatically trigger bright deterrent lights and alarm sounds to scare off potential intruders before they attempt entry. You can enable Smart Deter through the app and customize its sensitivity settings.
Can I use the Vivint app without professional monitoring?
The Vivint app requires an active Vivint service subscription. Unlike many standalone camera apps, Vivint is a professionally installed and monitored smart home security system. The subscription includes 24/7 professional monitoring, which means trained agents can dispatch emergency services on your behalf if an alarm is triggered.
Does the Vivint app work with Google Assistant and Amazon Alexa?
Yes, the Vivint system integrates with both Google Assistant and Amazon Alexa. You can use voice commands to arm/disarm your system, check camera feeds on compatible displays, control lights and thermostats, and lock/unlock doors. The integration works through the Google Home and Amazon Alexa apps respectively.
How do I set up custom automations in the Vivint app?
The Vivint app supports custom automation rules using an 'If This, Then That' approach. Go to the Automations section in the app to create rules such as: automatically lock all doors at 10 PM, turn off lights when you leave home, adjust the thermostat based on time of day, or trigger Smart Deter when outdoor cameras detect motion at night. You can combine multiple triggers and actions.
What should I do if the Vivint app is not working properly?
Common troubleshooting steps include: (1) Force-close and reopen the app, (2) Log out and log back in, (3) Check your internet connection and ensure the Smart Hub panel is online, (4) Update the app to the latest version, (5) Reboot the Smart Hub by holding the power button. If cameras are loading slowly, check your Wi-Fi signal strength near the camera. For persistent issues, contact Vivint support at [email protected] (iOS) or [email protected] (Android).
Can multiple family members use the Vivint app?
Yes, Vivint supports multi-user access. The account owner can add family members through the app, assigning customizable permissions for each user. Each family member gets their own login credentials and can arm/disarm the system, view cameras, control smart devices, and receive notifications based on their assigned permissions.
Is my data private and secure with the Vivint app?
Vivint takes privacy seriously. The app collects contact info, usage data, and identifiers for app functionality and analytics. Video footage is encrypted and stored securely — Vivint states that they do not access your live camera feeds remotely. The system supports two-factor authentication, and you can request data deletion. Vivint's privacy notice is available at vivint.com/legal/privacy-notice. The app is not designed for children under 16.
사용자 리뷰
GGrettieEick
GrettieEick
App Store
Satisfied since 2015. Cameras, water sensors, notifications, and customer service have been consistently excellent over nearly a decade. The system integration works great, even with StarLink internet.
Ggsmccoy64
gsmccoy64
App Store
Home or away, I feel really sure about Vivint protecting my home. Great peace of mind knowing the system is always watching.
TTrishAn04
TrishAn04
App Store
Excellent services. We've been a customer for over 10 years without any complaints. Thank you for the comprehensive services that keep our home safe.
Ppnw77
pnw77
App Store
App is hit or miss with some updates breaking functionality, but the dev team is quick to restore broken functionality. Works just fine overall for managing my whole smart home system.
MMsr8391
Msr8391
App Store
Buying Vivint is the best decision. Knowing my family is safe gives me a sense of peace. The app makes it easy to check in on everything from anywhere.
SSmartHomeFan2024
SmartHomeFan2024
Google Play
The all-in-one approach is what sold me on Vivint. I can control cameras, locks, thermostat, and lights from one app instead of five different ones. The automations are powerful once you set them up.
SSecurityFirst_Dad
SecurityFirst_Dad
Google Play
Professional monitoring gives me peace of mind that no DIY system can match. When our glass break sensor went off, Vivint had the police dispatched within minutes. The app notifications were instant.
TTechSavvyHomeowner
TechSavvyHomeowner
Google Play
Love the Smart Clips feature — it automatically captures the important moments so I don't have to scrub through hours of footage. The doorbell camera two-way talk is crystal clear. Alexa integration works well too.
WWorkFromHomeMom
WorkFromHomeMom
Google Play
Being able to see who's at the door, unlock it for delivery drivers, and check on the kids' room cameras all from my phone is amazing. The custom automations save me time every day.
NNightShiftWorker
NightShiftWorker
Google Play
As someone who works nights, the Smart Deter feature is invaluable. Knowing that my cameras will automatically deter anyone lurking around my house while I'm at work gives me real peace of mind.