What is CKK app and what cameras does it work with?
CKK is a mobile video surveillance app designed as the companion for CKK-branded security cameras and NVR systems. It works with all CKK wireless WiFi cameras, solar-powered cameras, PoE systems, and NVR kits sold through Amazon and the official CKK store at ckkvip.com.
How do I set up CKK app with my camera?
Download the CKK app, create an account, then scan the QR code on your camera or manually enter the 10-digit Cloud ID printed on the device. Follow the on-screen setup wizard to complete pairing. The process typically takes under 5 minutes.
Is CKK app free to use?
Yes. All core features including live view, local recording playback, motion detection alerts, two-way audio, and device management are completely free. Cloud storage subscriptions for off-site video backup are optional, starting at $3.99/month.
What is the relationship between CKK and Eseecloud?
CKK cameras share cloud infrastructure with the Eseecloud platform. Some CKK setup guides reference Eseecloud during device pairing. The CKK-branded app is the recommended companion for CKK hardware, while the Eseecloud desktop client provides an alternative access point for PC and Mac users.
Can I view CKK cameras on my computer?
Yes. CKK supports desktop monitoring through the Eseecloud PC/Mac client, available for download at ckkvip.com. The desktop client connects to the same CKK account and devices, providing live view and playback on a larger screen.
What cloud storage plans does CKK offer?
CKK offers several cloud storage tiers: 4-day alarm video ($3.99/month), 4-day full video ($4.99/month), 9-day alarm video ($5.99/month), 9-day full video ($8.99/month), 14-day alarm/full video ($8.99–$10.99/month), and 29-day alarm video ($17.99/month). Annual plans are available at discounted rates.
Why does my CKK camera show 'connection failure'?
Connection failures are typically caused by weak Wi-Fi signal between your camera and router, or between your camera and NVR. Check that your camera is within reliable Wi-Fi range, ensure your internet connection is stable, and try restarting both the camera and router. If issues persist, contact CKK support through the app.
What devices can I use CKK on?
CKK runs on iOS 12.0 or later (iPhone, iPad, iPod touch), macOS 11.0 or later (Apple M1 chip and newer Macs), visionOS 1.0 or later (Apple Vision Pro), and Android devices. The Eseecloud desktop client is also available for Windows PC.
Does CKK support two-way audio?
Yes, for CKK cameras equipped with a built-in speaker and microphone. Tap the microphone button in the app to speak through the camera's speaker, and the camera's microphone captures audio from the environment and streams it to your phone.
How many cameras can I add to the CKK app?
There is no strict limit on the number of cameras you can add to your CKK account. Users commonly manage 4 to 16 cameras through the app, including standalone WiFi cameras and multi-channel NVR systems.
対応デバイスCKK wireless WiFi cameras (indoor/outdoor), CKK solar-powered cameras, CKK PoE (Power over Ethernet) systems, CKK NVR kits (multi-channel). Compatible with all CKK cameras sold on Amazon and the official CKK store at ckkvip.com.
