Seeing

Enable Bluetooth on your phone, open the Seeing app and log in, tap the Add Device (+) icon, select your camera model, press and hold the camera button until the red light flashes and you hear 'Entering pairing mode', connect to a 2.4GHz WiFi network, enter your WiFi password, confirm, then scan the QR code displayed on your phone. Setup is typically complete within 5 minutes.

The Seeing app is free to download and basic features like live view, two-way talk, and motion alerts are free. Cloud video storage requires a subscription: 6-month plan at $28.99 or 1-year plan at $29.99. A free trial subscription is available for new users to test cloud features before purchasing.

Seeing cameras and doorbells only support 2.4GHz WiFi networks. 5GHz networks are not supported. Make sure your router has 2.4GHz enabled and connect your phone to the 2.4GHz network before setting up your device.

Battery life varies depending on usage and settings. With typical use including moderate motion detection activity, most users report 3-4 weeks of battery life on a single charge. Adjusting motion sensitivity, reducing detection frequency, and using scheduled detection zones can extend battery life.

Yes, the Seeing app supports device sharing. You can invite family members to view your camera feeds by sharing access through the app. Shared users can view live video, receive alerts, and use two-way talk, but cannot modify device settings or remove devices.

Yes, all Seeing cameras and doorbells include infrared night vision that automatically activates in low-light conditions. The night vision provides clear black-and-white video in complete darkness, typically with a range of 15-30 feet depending on the camera model.

First, make sure you are using a 2.4GHz WiFi network — Seeing does not support 5GHz. Move your camera closer to the router during setup. Reset your camera by pressing and holding the reset button for 10 seconds. Restart the Seeing app and try pairing again. If problems persist, check that your WiFi password is correct and your router allows new device connections.

Yes, you can log into your Seeing account on multiple devices simultaneously. All phones logged into the same account will have access to the same cameras and receive the same notifications. You can also use the device sharing feature to give different accounts access to your cameras.

Human detection uses AI algorithms to analyze the camera feed and distinguish human shapes from other moving objects like animals, vehicles, or swaying trees. This significantly reduces false alarms. You can adjust the human detection sensitivity in the app settings and choose to receive alerts only when humans are detected.

Seeing uses end-to-end encryption for video transmission between the camera and the app. Cloud storage data is encrypted at rest and in transit. Lonsen Electronics Limited's privacy policy states that personal data is protected according to GDPR, CCPA, and other international privacy regulations. The app does not share video data with third parties.