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Joolink - IPC Geek
Score Overview
3.8
Overall Rating
4.3
App Store
3.4
Google Play
500+Google Play Downloads
Joolink
Shenzhen Wisdom Internet of Things Co., LtdFreemium
Joolink — Smart camera companion app for Jooan/JOOAN security cameras. Real-time remote monitoring, cloud video playback, motion alerts, automatic tracking, zone detection, and two-way communication on iOS and Android.
Live Video Streaming — Stream real-time video feeds from connected Jooan smart cameras over Wi-Fi or cellular data with smooth playback and digital zoom support
Cloud Video Playback — Browse and play back cloud-stored video recordings with timeline navigation and 3-day, 7-day, or 30-day loop storage options
Motion Alert Push Notifications — Receive instant push notifications when connected cameras detect motion or abnormal activity, helping you stay informed of security events
Automatic Object Tracking — Camera automatically follows and tracks moving objects within its field of view for comprehensive coverage without manual adjustment
Zone Detection & Sound Alerts — Configure specific detection zones and sound alarm areas for targeted monitoring of high-priority areas
Two-Way Audio Communication — Talk and listen through your camera's built-in speaker and microphone for real-time voice interaction with people at the camera location
Multi-Camera Management — Add and manage multiple Jooan cameras from a single unified app interface with easy switching between camera feeds
Cloud Storage Subscriptions — Subscribe to optional cloud recording plans (3-day, 7-day, or 30-day loop storage) for secure off-site video backup
P2P Cloud Connectivity — Connect to cameras remotely through P2P cloud technology without complex port forwarding or network configuration
Smart Home Integration — Voice control support including Tmall Genie integration for hands-free camera management in the JOOAN ecosystem
Introduction
Remote monitoring has become essential for homeowners, parents, and small business owners who want to keep an eye on what matters most. Joolink (now branded as JOOAN on app stores) is a smart camera companion app that connects your smartphone to Jooan/Qiaoan security cameras — providing live video feeds, recorded playback, motion alerts, automatic object tracking, and two-way communication from anywhere.
Developed by Shenzhen Wisdom Internet of Things Co., Ltd, the Joolink app uses P2P cloud technology to deliver seamless remote access to your cameras without complex network configuration. Whether you're monitoring your baby, watching your front door, or checking on your shop, Joolink provides the mobile monitoring layer for the Jooan smart camera ecosystem.
What Is Joolink?
Joolink is a free mobile app for viewing and managing Jooan (also known as Qiaoan/乔安) smart security cameras remotely. The app connects to compatible cameras through P2P cloud technology, letting you watch live video, play back cloud recordings, receive alarm push notifications, control camera tracking, and communicate through two-way audio — all from your iPhone or Android device.
On current app stores, the app is listed as JOOAN rather than Joolink. Both names refer to the same Jooan camera ecosystem, though some older camera models may require the legacy Joolink app version for compatibility.
Core Features
Joolink delivers a focused set of smart camera monitoring tools:
Live View — Stream real-time video from connected Jooan cameras over Wi-Fi or cellular data
Cloud Video Playback — Browse and play back cloud-stored video recordings with 3-day, 7-day, or 30-day loop storage plans
Motion Alert Notifications — Receive instant push notifications when cameras detect motion or abnormal activity
Automatic Object Tracking — Camera automatically follows moving objects within its field of view
Zone Detection — Configure specific detection zones and sound alarm areas for targeted monitoring
Two-Way Communication — Talk and listen through your camera's built-in speaker and microphone
Technical Specifications
App NameJoolink / JOOAN
DeveloperShenzhen Wisdom Internet of Things Co., Ltd
Joolink (now listed as JOOAN on app stores) is a free mobile app for remote video monitoring with Jooan smart cameras. It provides live video streaming, cloud video playback, motion alerts, automatic object tracking, zone detection, and two-way audio communication. The app connects to cameras through P2P cloud technology for easy remote access.
Is the Joolink app free to use?
Yes, the Joolink (JOOAN) app is free to download and use on both iOS and Android. Core features including live view, motion alerts, camera control, and two-way audio are available at no cost. Cloud video storage is an optional paid subscription service with plans starting at $2.99/month.
What is the difference between Joolink and JOOAN app?
Joolink and JOOAN are part of the same Jooan camera ecosystem. The current official app on app stores is branded as JOOAN, which is the newer version. Some older Jooan camera models may have been set up with the legacy Joolink app. If you have compatibility issues between apps, check your camera model's documentation.
How do I add a camera to the Joolink app?
Open the JOOAN app, sign in to your account, tap the add device button, and scan the QR code on your Jooan camera or enter the device ID manually. Make sure your camera is powered on and connected to your Wi-Fi network before adding it.
Can I view my Joolink cameras remotely?
Yes, Joolink uses P2P cloud connectivity for remote access. Once your camera is added and connected to the internet, you can view live feeds and cloud recordings from anywhere using your phone's Wi-Fi or cellular data. No port forwarding is required.
Why is my Joolink camera offline?
Camera offline issues are usually caused by network problems. Check that your camera is powered on and connected to Wi-Fi. Verify your router is working and the camera's Wi-Fi signal is strong. Try restarting the camera and your router. If the problem persists, re-add the device in the app or contact support at [email protected].
How much does Joolink cloud storage cost?
Joolink (JOOAN) offers three cloud storage subscription tiers: 3-Day Loop Storage at $2.99/month ($29.99/year), 7-Day Loop Storage at $4.99/month ($44.99/year), and 30-Day Loop Storage at $15.99/month ($164.99/year). All core app features remain free without a subscription.
What cameras are compatible with the Joolink app?
The Joolink (JOOAN) app works with Jooan/Qiaoan branded smart cameras that use the Jooan P2P cloud platform. Check your camera's packaging or documentation to confirm compatibility. Note that some older models may require the legacy Joolink version rather than the current JOOAN app.
Is there a Joolink app for PC or Mac?
The primary Joolink (JOOAN) experience is on mobile devices (iOS and Android). The iOS version also runs on Macs with Apple silicon through macOS compatibility. There is no dedicated Windows desktop application currently available.
How do I fix Joolink app connection problems?
If the Joolink app has connection issues: ensure you have the latest app version installed, restart the app, check your internet connection, restart your phone, and try power-cycling your camera. If problems persist after updating, try removing and re-adding the camera device in the app.
User Reviews
CCameraFan2024
CameraFan2024
App Store
Works perfectly with my Jooan cameras. Setup was really easy - just scan the QR code and you're watching live. The automatic tracking feature is impressive, the camera follows movement smoothly. Cloud storage plans are reasonably priced too.
Pricing InfoFree to download. Cloud video storage available as optional in-app subscriptions: 3-Day Loop Storage ($2.99/month or $29.99/year), 7-Day Loop Storage ($4.99/month or $44.99/year), 30-Day Loop Storage ($15.99/month or $164.99/year). All core monitoring features are free.
Good app for monitoring home cameras. Live view quality is clear and motion alerts come through quickly. Only complaint is the app name changed from Joolink to JOOAN which was confusing at first. Would be nice to have a desktop version too.
App Store
Using this as a baby monitor and it works great. The two-way audio lets me talk to my baby from another room. Night vision is clear and motion alerts wake me up if there's movement. Very reliable, haven't had connectivity issues.
App Store
Installed three Jooan cameras in my shop and use this app to monitor remotely. The zone detection feature is useful for watching the entrance area specifically. Cloud playback works well for reviewing incidents. Just wish the free cloud storage period was longer.
App Store
Solid camera app that does what it promises. P2P connection means no fiddling with port forwarding which is a big plus. Video quality is good in 1080p. The detection zone feature works well. Would rate 5 stars if they added multi-user support.
Google Play
Decent app for Jooan cameras. Live streaming works well on Wi-Fi and is acceptable on mobile data. The automatic tracking is a standout feature - camera physically follows movement which is great for coverage. Push notifications for motion are timely.
Google Play
Easy to set up and use. Downloaded the app, scanned the QR code on my camera, and was watching live video in under 2 minutes. The interface is clean and intuitive. Cloud storage subscription is optional which I appreciate - basic monitoring is completely free.
Google Play
Using Joolink to watch my dogs while at work. The two-way audio feature is fun - I can talk to them and they react! Motion alerts help me know when they're being active. Only giving 4 stars because the app sometimes takes a few seconds to connect.
Google Play
App works fine for basic monitoring. Live view and playback function as expected. My main issue is that the cloud storage prices add up if you want 30-day retention on multiple cameras. The free tier with local viewing is good though. Interface could use a modern refresh.
Google Play
Been using for warehouse monitoring for about 6 months. Connection stays stable over Wi-Fi and remote access via P2P works without any network headaches. Motion zone detection is useful for the loading dock area. Good value since basic features are free.
Overall Rating
3.8
Google Play Downloads500+
Version1.2.0
Size321.7 MB
Last Updated2025/12/29
Age Rating4+
Supported DevicesJooan/Qiaoan smart cameras and compatible IP cameras using P2P cloud connectivity
CompatibilityiOS 12.0+ (iPhone, iPod touch, Mac with Apple silicon, Apple Vision Pro); Android 5.0+
Published date2026/04/06
Multi-Camera Management — Add and manage multiple Jooan cameras from a single app
Cloud Storage Subscriptions — Optional paid cloud storage with 3-day, 7-day, and 30-day loop recording plans
How to Set Up Joolink
Getting started with the Joolink (JOOAN) app takes just a few minutes:
Download the app from the App Store (JOOAN) or Google Play (JOOAN)
Sign up for a free account
Add a device by scanning the QR code on your Jooan camera or entering the device ID
Start viewing — your camera feed appears in the live view immediately
Joolink uses P2P cloud connectivity for remote access, so complex port forwarding is typically not required. As long as your camera and phone both have internet access, you can monitor from anywhere.
Cloud Storage & Pricing
Joolink offers cloud storage as an optional paid service through in-app subscriptions:
3-Day Loop Storage — $2.99/month or $29.99/year
7-Day Loop Storage — $4.99/month or $44.99/year
30-Day Loop Storage — $15.99/month or $164.99/year
Cloud recordings are stored securely and accessible through the app's playback feature. All core monitoring features including live view, alerts, and camera control remain free.
Who Uses Joolink?
Joolink serves a wide range of monitoring needs:
Parents using Jooan cameras as baby monitors for nap time and overnight monitoring
Homeowners watching front doors, driveways, and backyards for home security
Small business owners monitoring shops, warehouses, and office spaces remotely
Pet owners checking on pets while away from home
Elderly care providers monitoring family members remotely
Developer Background
Shenzhen Wisdom Internet of Things Co., Ltd (also associated with Shenzhen Jooan Technology Company / 深圳市乔安科技有限公司) is a Shenzhen-based IoT security camera developer. The company manufactures Jooan/Qiaoan branded smart cameras and provides the cloud platform that powers the Joolink/JOOAN app. Technical support is available via email at [email protected].
