Amcrest View Pro

Yes, Amcrest View Pro is completely free to download and use on both iOS and Android. All core features — including live streaming, push notifications, local playback, multi-channel viewing, PTZ control, and device management — are available at no cost. There are no in-app purchases or subscription fees. Video recordings are stored locally on SD cards or DVR/NVR hard drives.

Amcrest View Pro works exclusively with Amcrest-branded security devices. Compatible products include Amcrest IP cameras (dome, bullet, PTZ, turret), HDCVI DVRs, network video recorders (NVRs), and Eco HDCVI systems. It is not a general ONVIF viewer and does not support third-party cameras from other manufacturers.

Setting up Amcrest View Pro is straightforward: (1) Download the app from the App Store or Google Play, (2) Tap 'Add Device' and select P2P connection method, (3) Scan the QR code on your camera or enter the serial number manually, (4) Enter your device username and password (default is admin/admin), (5) Change the default password when prompted. Your camera will then appear in the live view.

While Amcrest View Pro is primarily a mobile app for iOS and Android, Amcrest offers separate desktop software for Windows and Mac. You can download the Amcrest Surveillance Pro desktop client from the Amcrest support website. Additionally, the iOS version of Amcrest View Pro can run on Mac computers with Apple M1 chips or later running macOS 11.0+.

Common causes for connection failures include: (1) Camera not powered on or not connected to the network, (2) Incorrect username or password (check if user is locked after too many failed attempts), (3) Phone and camera on different networks, (4) Firewall or router blocking P2P connections, (5) Camera firmware needs updating. Try restarting both the camera and the app. For WiFi cameras, ensure the camera is connected to a 2.4 GHz network.

To view recorded footage: Open the app main menu (top-left icon) and tap 'Playback'. Select the camera you want to review, choose a date and time, and use the timeline to navigate through recordings. You can play back video stored on the camera's SD card or DVR/NVR hard drive. You can also download clips to your phone in MP4 format.

Yes, Amcrest View Pro supports push notifications for motion detection events, video loss alerts, and tampering warnings. You can configure the notification type (live view, video clip, or image snapshot) and customize motion detection sensitivity and regions in the app's settings. Make sure notifications are enabled in both the app settings and your phone's system settings.

Both apps support the same Amcrest device types (IP cameras, DVRs, NVRs). Amcrest View Pro is the legacy app that remains functional, while Amcrest View Pro 2 is the newer version with an updated user interface and additional walkthroughs. Amcrest recommends using View Pro 2 for newer devices, but View Pro continues to work for users who prefer it.

Yes, Amcrest View Pro supports multi-channel live viewing. You can monitor 1, 4, 9, or 16 camera channels simultaneously on a single screen. Tap any channel to expand it to full screen. Each channel window provides quick controls for snapshot, local recording, audio, two-way talk, instant replay, and digital zoom.

Yes, Amcrest View Pro integrates with Amcrest Cloud. You can import devices from your Amcrest Cloud account for easier setup, and back up video clips and images to cloud storage from within the app. Amcrest Cloud is an optional paid service that adds cloud-based motion recording, camera health monitoring, and offline alerts on top of View Pro's free local features.