Amcrest Smart Home

The Amcrest Smart Home app is the official mobile application developed by Amcrest Technologies LLC for managing Amcrest Smart Home security devices. It allows users to view live video feeds, receive motion and human detection alerts, manage cloud and local recordings, control PTZ cameras, and organize multiple devices from one app. It works with Amcrest video doorbells, deterrent cameras, battery cameras, floodlight cameras, and smart locks.

If you encounter a network error in the Amcrest Smart Home app, try the following steps: (1) Ensure your phone is connected to a stable Wi-Fi or cellular network, (2) Restart the app and your camera device, (3) Check that your camera firmware is up to date, (4) Verify your camera is connected to your home Wi-Fi (check the LED indicator), (5) Move your camera closer to the Wi-Fi router to improve signal strength, (6) Log out and log back into the app. If the issue persists, contact Amcrest support at [email protected].

Yes, the Amcrest Smart Home app is free to download and use. Core features including live view, push notifications, local microSD card recording, PTZ control, and device management are all available at no cost. Amcrest also offers optional cloud storage plans starting at approximately $2.99/month for 3-day motion-detection cloud recording. A free 30-day trial with 3 days of cloud storage is included for new users.

The Amcrest Smart Home app works with Amcrest Smart Home-branded devices including: AD110 and AD410 Video Doorbells, ASH-series Deterrent Cameras, Battery-powered Cameras (ASH21, ASH42), ASH26 Floodlight Cameras, ADL220-B Smart Lock, and Amcrest Smart Home Wi-Fi Cameras. Note that traditional Amcrest IP cameras, DVRs, and NVRs that use the Amcrest View Pro app are NOT compatible with the Smart Home app.

To log in to the Amcrest Smart Home app: (1) Download the app from the App Store or Google Play, (2) Open the app and tap 'Sign In', (3) Enter your Amcrest Smart Home account email and password, (4) If you don't have an account, tap 'Register' to create one. Note: Amcrest Smart Home accounts are separate from Amcrest View Pro accounts — you cannot use your View Pro credentials to log in.

There is no official Amcrest Smart Home desktop app for Windows or Mac. The app is designed for iOS and Android devices only. However, you can use the Amcrest Smart Home app on a Mac with an Apple M1 chip or later (macOS 11.0+) since it supports the Mac App Store. For PC users, Amcrest offers Amcrest Surveillance Pro as a desktop client for traditional Amcrest cameras and NVRs, available at support.amcrest.com.

Amcrest Smart Home and Amcrest View Pro are two separate apps for different Amcrest product lines. Amcrest Smart Home is designed specifically for Smart Home-branded devices (doorbells, battery cameras, deterrent cameras, smart locks). Amcrest View Pro is designed for traditional Amcrest IP cameras, DVRs, and NVRs. Some devices like deterrent cameras can connect to either app, but doorbells and battery cameras only work with Amcrest Smart Home.

Amcrest Smart Home cloud storage provides motion-based cloud recording (not continuous recording). Plans are purchased and managed within the app and run on 30-day cycles. A free 30-day trial includes 3 days of motion-detection storage. After the trial, the lowest plan costs approximately $2.99/month for 3-day motion recording. Cloud recordings are triggered by motion and human detection events only. You can also use a microSD card in your camera for local storage at no additional cost.

To share camera access in Amcrest Smart Home: (1) Open the app and go to the device you want to share, (2) Tap the device settings, (3) Select the sharing option, (4) Enter the email address of the person you want to share with (they must have an Amcrest Smart Home account). Shared users can view live feeds and receive notifications but may have limited access to device settings depending on the permissions you grant.

Yes, many Amcrest Smart Home devices support Amazon Alexa integration. You can view live camera feeds on Echo Show, Fire TV, and other Alexa-compatible displays using voice commands. The device must be set up in the Amcrest Smart Home app first before linking it with Alexa. Google Home support varies by device model — check the specific product page on amcrest.com for compatibility details.