AC18Pro

AC18Pro is a free mobile app developed by Shenzhen Anjoy Vision Information Technology Co., Ltd. for managing AnjVision IP cameras and network video recorders. It provides remote live viewing, video playback, two-way audio, motion alerts, and supports both cloud and local SD card recording.

Yes, AC18Pro is free to download and use. Core features including live viewing, playback, two-way audio, and motion alerts are all free. Cloud storage for motion-triggered recordings is available as an optional in-app purchase. Local SD card recording is included at no extra cost.

Download the AC18Pro app, create an account or log in, and power on your camera. For wireless cameras, use sound-wave pairing or scan a QR code displayed in the app. For wired cameras on your local network, use the LAN discovery feature to find and add devices automatically.

Common issues include: your camera only supports 2.4GHz WiFi (not 5GHz), the WiFi password contains special characters the app cannot process, the camera is too far from the router, or too many devices are connected. Ensure you're on a 2.4GHz network and move the camera closer to the router during setup.

There is no official AC18Pro desktop application for PC or Mac. The app is designed for iOS and Android devices. Some users run the Android version using emulators like BlueStacks, but this is not officially supported. For PC viewing, consider using the NVR's web interface if your device supports it.

Cloud storage is available as an in-app purchase. Once subscribed, your camera automatically uploads motion-triggered video clips to secure cloud servers. You can view, download, and manage cloud recordings from the playback section. Cloud storage protects footage even if the camera or SD card is stolen.

Yes, AC18Pro supports network video recorders. You can add your NVR to the app and view all connected camera channels remotely. The app provides live viewing, playback, and alarm management for NVR-connected cameras.

AC18Pro works with IP cameras and NVRs manufactured by Anjoy Vision (AnjVision). This includes wireless Wi-Fi cameras, wired IP cameras, outdoor battery cameras, and NVR systems from the AnjVision ecosystem. The app is not compatible with cameras from other manufacturers.

On the login screen, tap 'Forgot Password', enter the email address associated with your account, and follow the password reset instructions sent to your email. Check your spam folder if you don't receive the email. For further help, contact [email protected].

Some users report that parts of the app display Chinese text even when English is selected. This is a known localization issue. Try changing the language setting within the app, or ensure your phone's system language is set to English. Contact the developer at [email protected] to report this issue.