iCSee Pro

Yes, iCSee Pro is completely free to download and use from both the App Store and Google Play. All core features including live view, camera management, push notifications, PTZ control, and two-way audio are free. Optional cloud storage subscriptions are available separately for cloud video recording.

iCSee Pro is the professional-grade version of the standard iCSee app. Both apps connect to XMEye/iCSee-compatible cameras and are developed by the same team (Zhejiang JAIFY / Xiongmai). iCSee Pro is rebuilt with Flutter for better performance, smoother multi-view switching, improved PTZ controls, and a cleaner, more modern interface. If your camera supports both apps, iCSee Pro generally provides a better user experience.

To set up your camera with iCSee Pro: 1) Download and open the iCSee Pro app. 2) Create an account or log in. 3) Tap 'Add Device' and scan the QR code on your camera, or manually enter the device's Cloud ID. 4) Follow the on-screen instructions to connect the camera to your Wi-Fi network. The app uses P2P cloud technology so no port forwarding or DDNS setup is needed for remote access.

Yes, you can view your iCSee Pro cameras on a computer. Visit the official iCSee website at icseeapp.com to download the PC software for Windows. The desktop application provides live view and playback capabilities similar to the mobile app, allowing you to monitor cameras on a larger screen. Note that the XMEye desktop client (from xmeye.net) is also compatible with iCSee Pro devices.

Yes, iCSee Pro offers optional cloud video recording through the iCSee Cloud service. Cloud storage subscriptions provide secure off-site video backup that complements local SD/TF card recording. You can manage your cloud recordings and subscription plans directly within the iCSee Pro app. Local SD card recording is always available at no extra cost.

If push notifications are not working: 1) Ensure you are logged into your account in the app. 2) Check that notifications are enabled in your phone's Settings for iCSee Pro. 3) Verify that motion detection or humanoid detection is enabled in the camera settings within the app. 4) Disable battery optimization or power saving mode for the iCSee Pro app. 5) Make sure your camera is online and connected to the internet. Restart the app if issues persist.

iCSee Pro supports all XMEye/iCSee-compatible IP cameras using H.264 or H.265 video compression. This includes Wi-Fi bullet cameras, PTZ/robot cameras, smart doorbells, smart door locks, NVR systems, PoE cameras, and battery/solar-powered cameras. Most unbranded or white-label cameras based on the Xiongmai (XM) chipset are compatible. Check your camera's documentation or look for iCSee/XMEye compatibility markings.

If your camera is not connecting or loading slowly in iCSee Pro: 1) Check that the camera is powered on and the indicator light shows it's online. 2) Verify your Wi-Fi router is working and the camera has a good signal. 3) Try power cycling the camera (unplug for 10 seconds, then reconnect). 4) Restart your phone and reopen the iCSee Pro app. 5) Ensure the app is updated to the latest version. 6) If on cellular data, check that iCSee Pro has mobile data permission. 7) Try removing and re-adding the device using its Cloud ID.